Responsible AI Policy

Our commitment to ethical, transparent, and human-centered AI

Last updated: November 30, 2024 | Version 1.0

Rolnia is powered by artificial intelligence to help you create amazing career profiles and materials. This policy explains our commitment to using AI responsibly and provides important information about our AI systems and their limitations.

Our Five AI Principles

Transparency

We are clear about when and how AI is used in our services.

  • We disclose which features use AI assistance
  • We explain AI capabilities and their limitations
  • We provide information about data processing by AI systems
  • We document our AI practices in accessible language

Fairness & Non-Discrimination

We strive to minimize bias and ensure equitable treatment.

  • We work to reduce algorithmic bias in AI outputs
  • We do not intentionally discriminate based on protected characteristics
  • We regularly test and evaluate AI systems for fairness
  • We adapt our AI prompts to encourage inclusive suggestions

Human Oversight

AI assists humans; humans make the decisions.

  • AI suggestions are recommendations, not automatic actions
  • Users control and can edit all AI-generated content
  • Final decisions about applications and content rest with users
  • Human review is available upon request

Privacy & Security

AI processing respects your privacy and data security.

  • We use data minimization principles with AI systems
  • AI processing is protected by the same security standards as other data
  • User data is not used to train our own AI models
  • Third-party AI providers are contractually bound to equivalent protections

Accountability

We take responsibility for our AI systems and their impacts.

  • Clear ownership of AI governance within our organization
  • Regular audits and assessments of AI system performance
  • Mechanisms for users to report concerns or issues
  • Commitment to continuous improvement and transparency

How Rolnia Uses AI

AI-Powered Features

Profile generation and optimization assistance
CV/resume content suggestions and tailoring
Cover letter creation and refinement
Job description analysis and insights
Skill matching and career recommendations
Content improvement suggestions

AI Technology Partner

Google Gemini AI

Rolnia uses Google's Gemini AI to power our intelligent features. Processing occurs in the United States according to Google's API terms.

Important Limitations & Disclaimers

AI May Generate Inaccurate Information

AI systems can produce plausible-sounding but factually incorrect information, known as "hallucinations." This includes:

  • Fabricated companies, job titles, or accomplishments
  • Made-up statistics, awards, or certifications
  • Misquoted or invented references
  • Factually incorrect information presented confidently

You Must Review and Verify All AI Output

Before using any AI-generated content in applications, interviews, or professional contexts, you must carefully review it and verify all factual claims. Rolnia is not responsible for errors, misrepresentations, or inaccuracies in AI-generated content.

No Guarantees About Outcomes

AI-generated content does not guarantee employment, interviews, or any particular outcome. Hiring decisions depend on many factors beyond the materials we help you create.

Not Professional Advice

AI suggestions should not be considered professional career advice, legal advice, or financial advice. For specialized guidance, consult qualified professionals in those fields.

Your Data & AI Training

Rolnia Does NOT Train AI Models on Your Data

Your profile information, CVs, cover letters, and other content remain your property. We never use your personal content to train Rolnia's own AI models or make it available to train other organizations' models. Your content is processed only to provide services to you.

How Google Uses Your Data

When you use our AI features, your content is processed by Google's Gemini API. According to Google's terms:

  • API requests are not used to train Google's general AI models
  • Data may be retained for up to 30 days for abuse monitoring only
  • Processing is governed by Google's Data Processing Terms

See Google's Data Processing Terms for complete details.

Aggregate & Anonymized Data

We may use aggregate, anonymized data (which cannot identify you) to improve our services, understand feature usage, and develop new capabilities. This data is stripped of all personal identifiers before any analysis.

Bias & Fairness

Our Commitment

We are committed to minimizing bias in AI outputs and ensuring fair treatment of all users. We recognize that AI systems inherit biases from their training data and design.

Potential Sources of Bias

  • Training data may underrepresent certain demographics or industries
  • Language patterns can reflect cultural or gender biases
  • AI may not fully understand niche industries or non-traditional career paths

Our Mitigation Efforts

  • Careful prompt engineering to encourage inclusive suggestions
  • Regular testing and evaluation for bias and fairness
  • Diverse team perspectives in AI system design
  • User feedback analysis to identify and address biases

Report Bias Concerns

If you notice bias or unfair treatment in AI outputs, please report it to:

privacy@rolnia.com

Your Control Over AI

Full Editorial Control

You can edit, modify, or delete any AI-generated content before using it. AI outputs are suggestions, not final products.

Export Your Data

You can export all your data, including AI-generated content, at any time. Your data belongs to you.

Human Review

Contact our support team if you'd like human review or feedback on AI-generated content.

Feedback & Improvement

Tell us when AI suggestions are helpful or unhelpful. Your feedback helps us improve.

Report AI Issues or Concerns

We're committed to continuous improvement. If you experience problems with AI features or have concerns:

Email us:

privacy@rolnia.com

Include:

  • • Description of the issue
  • • What feature was affected
  • • How the problem impacted you
  • • Screenshots or examples (if applicable)

Response time: We aim to acknowledge concerns within 5 business days.

Children & AI

Rolnia is not intended for use by individuals under 16 years old. We do not knowingly collect information from minors or subject them to AI profiling or decision-making systems.

Contact Us

AI Concerns & Questions

Email: privacy@rolnia.com

General Support

Email: sales@rolnia.com

© 2026 New Indigo Solutions. All rights reserved. This Responsible AI Policy reflects our commitment to ethical AI use in career services.